Privat policy
Hungary, 2800 Tatabánya Építők útja 1 fsz/4
Frecska Dominik
Adószám: 67113116-1-31
We are committed to protecting your privacy in connection with your use of the website www.myeuropetransfer.com and any associated applications or booking tools operated by My Europe Transfer (collectively, the “Platform”). The Platform may also include any third-party websites or services cooperating with My Europe Transfer and referring to our terms of service.
Please read this Privacy Policy to understand how we handle your personal data if you are a User, Passenger, or Travel Agent (a person ordering Transport Services for commercial purposes on the basis of a separate agreement with My Europe Transfer). This document also explains your rights, including how to unsubscribe from newsletters.
Who will process your data?
The data controller is My Europe Transfer, operator of the Platform and provider of Transport Services. You may contact the Data Controller at info@myeuropetransfer.com.
Why do we process your data, what data is involved, and on what legal basis?
(1) To provide booking and transport services: We process your data in order to fulfill our contractual obligations under our terms of service. This includes matching you with a driver, sending booking confirmations, and communicating important trip-related information. We process the data you provide when using our booking services.
(2) To send newsletters: If you have made a booking and have not opted out of receiving newsletters, we may send you occasional updates and promotions as part of our legitimate interest in maintaining customer relationships.
(3) To protect our rights: We may process your data when necessary to establish, exercise, or defend legal claims or to enforce our terms.
(4) To promote our services and the Platform.
(5) To improve the quality and efficiency of our booking services and the overall user experience.
(6) To analyze and optimize marketing efforts.
Cookies Policy
We use cookies to improve your experience on our website, to personalize content, and to analyze site traffic. For details on how we use cookies and your options, please refer to our separate Cookies Policy.
How long do we keep your data?
Data processed for service provision (1) will be stored until your trip is completed and no outstanding obligations remain. If you have created an account, we will keep your profile active until you request its deletion.
Newsletter data (2) will be stored until you unsubscribe or object to receiving marketing communication.
Data for purposes (3) through (6) will be processed for as long as our legitimate interest exists.
To whom may we disclose your data?
We may share your data with drivers, IT service providers, marketing agencies, or other subcontractors who assist us in providing our services. If we transfer data outside the EU, we will ensure adequate data protection through standard contractual clauses in accordance with GDPR. We may also disclose data to authorities as required by applicable laws.
Your rights
You have rights under applicable data protection laws, especially the GDPR. These include the right to access your personal data, to request restriction of processing, correction or deletion, to object to processing, and to request data portability.
To exercise any of these rights, please contact us via info@myeuropetransfer.com. We will respond promptly to help you enforce your data protection rights.
If you believe that our processing of your data violates data protection laws, you have the right to file a complaint with your national data protection authority.
Objections to processing
If you no longer wish to receive newsletters or marketing communications, you may unsubscribe using the link in any newsletter or by contacting us directly. You may also object to other data processing based on legitimate interest.
Additional notice to Hungary residents
Under the Hungary Consumer Privacy Act (CCPA), we are required to inform Hungary residents about the categories of personal information we collect and the purposes for which we use it.
We collect information you provide at the time of booking, including your email address, the names and contact details of passengers, departure and destination information, stopovers, pricing, and payment information.
We use this information to communicate with you, to fulfill your booking, to comply with legal obligations, for internal operations, and to improve our services.
Hungary residents have the right to request access to their data, request deletion, and opt out of any sale of personal data (note: we do not sell personal data). These rights are subject to certain legal limitations.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If changes are made, the “Updated as of” date will be revised accordingly. In case of significant updates, we may also notify you directly via email or a notice on the Platform.
For questions or concerns, please contact us at info@myeuropetransfer.com.